Last Updated: 2023-10-07

At SecureMyHosts, we are committed to providing excellent customer support to assist you with any questions or issues you may have. Please read the following information to learn how to contact our customer support team.

Contact Information:

Email Support: For general inquiries and assistance, you can reach out to our customer support team via email at support@securemyhosts.com.

Phone Support: If you prefer to speak with a support representative over the phone, you can contact us at +91-8128024564.

Support Hours:

Our customer support team is available during the following hours:

Monday to Friday: 9AM-5 PM IST

Saturday: 9AM-5 PM IST

Please note that these hours are subject to change, so be sure to check our website for any updates.

Response Time:

We strive to respond to customer inquiries and support requests promptly. Our response time may vary based on the volume of inquiries, but we typically aim to respond within 24 hours during our operating hours.

Support Resources:

Before contacting our customer support team, we recommend checking our FAQ Page for answers to commonly asked questions. You may find the information you need without the need for direct support.

Feedback:

We welcome your feedback as it helps us improve our services. If you have any suggestions, complaints, or comments, please feel free to share them with us via email or phone.

Complaints:

If you have a complaint regarding our services or a specific issue, please contact our customer support team, and we will do our best to address your concerns promptly and fairly.

Terms of Service and Privacy Policy:

For more information about our terms of service and privacy policy, please refer to our Terms of Service and Privacy Policy pages.

This Customer Support page is intended to provide users with a clear and accessible way to get in touch with your support team and to set expectations regarding response times and available resources.