Last Updated: 2023-10-07

At SecureMyHosts, we value our customers and strive to provide the best experience. This Cancellation & Refund Policy outlines our procedures regarding cancellations and refunds for our services.

Cancellation Policy:

Service Cancellation: You may cancel your service subscription or account at any time by contacting our customer support team through the methods mentioned on our Customer Support page. We do not charge any cancellation fees.

Automatic Renewals: If you have a recurring subscription, make sure to cancel before the next billing cycle to avoid automatic renewal charges.

Refund Policy:

Refund Eligibility: We offer refunds in accordance with the following conditions:

New customers are eligible for a full refund within [Insert Number] days from the date of the first purchase.

Refund requests for additional or recurring payments may be considered on a case-by-case basis and are subject to our review.

Non-Refundable Services: Certain services or add-ons may not be eligible for refunds. We will clearly specify these services at the time of purchase.

How to Request a Refund:

To request a refund, please follow these steps:

Contact our customer support team using the information provided on our Customer Support page.

Provide your account details and the reason for the refund request.

We will review your request and notify you of the decision.

Refund Processing:

Refunds, if approved, will be processed using the same payment method you used for the original purchase. Please allow 7 business days for the refund to be credited to your account.

Changes to the Cancellation & Refund Policy:

We may update this Cancellation & Refund Policy from time to time. The "Last Updated" date will reflect the most recent changes. You are encouraged to review this policy periodically.

Contact Us:

If you have any questions or concerns regarding our Cancellation & Refund Policy, please contact us at support@securemyhosts.com.